Ignition Responsible Gambling

Responsible gambling is about keeping play under control: spending limits, time limits, and clear “stop” options when you need a break.

This page covers the 18+ policy, practical safer-play habits, and the tools you can use to limit deposits, request a cooling-off period, or close your account.

Responsible Gambling on Ignition: What This Page Is For

• If you want to stay in control: use the practical rules and self-check below.
• If you want a hard spending cap: set deposit limits (daily/weekly/monthly).
• If you need a break: request a temporary cooling-off period.
• If gambling feels like a real problem: request permanent closure due to a gambling problem.
• If you need help right now: reach out to contact support.

18+ Policy and Underage Prevention

Play is intended for adults only (18+). Age confirmation may be required before account access, and underage play is treated as a serious violation.

• Keep your account details private and don’t share access with minors.
• Don’t leave your device unattended while logged in.
• Never share card or banking details with minors.
• If kids have access to your devices, consider parental controls and device restrictions.

Play Smart: Practical Rules to Keep It Under Control

Use simple habits that prevent sessions from escalating:

• Track how much you spend.
• Don’t chase losses; stick to a set budget.
• Only gamble money you can afford to lose.
• Treat gambling as entertainment, not income.
• Plan your session time and monitor it.
• Avoid gambling under the influence of drugs or alcohol.
• Don’t gamble to escape problems or low mood.

Problem Gambling Self-Check: Quick Questions

If you’re unsure whether gambling is becoming a problem, ask yourself honestly:

• Have you lost time from work or school because of gambling?
• Has gambling harmed your home life or relationships?
• Do you feel remorse after gambling?
• Do you chase losses or feel you “must” win it back?
• Do you gamble longer than planned or spend more than planned?
• Have you borrowed money or sold something to gamble?
• Do stress, conflict, or frustration trigger urges to gamble?

If you’re feeling overwhelmed, or if you’re having thoughts about harming yourself, seek immediate help from local emergency services in your country, or contact a trusted person right now.

Deposit Limits: Daily / Weekly / Monthly + Delay on Increases

You can use deposit limits to cap how much you’re able to add to your balance over a set period. Requests to increase or remove limits may take effect only after a delay.

For the official wording and policy details, see Terms of Use.

Play Limits to Zero and Permanent Account Closure (Gambling Problem)

If you believe you have a gambling problem, you can request stronger restrictions such as setting play limits to zero or closing your account.

If you want the closure treated as permanent due to a gambling problem, use clear wording and ask for confirmation in writing.

1. Contact contact support and request either “play limits to zero” or “account closure.”
2. Use clear wording: “I am requesting account closure due to a gambling problem.”
3. Ask for confirmation that the request is recorded as a problem-gambling closure (permanent).

Cooling-Off: Temporary Break and Re-Open Rules

If you want a temporary break, request a cooling-off period for a specific time length. During that time, account access is disabled. Re-enabling may require a written request after the period ends.

• Choose a clear time period (for example: “two weeks”).
• Request a temporary cooling-off closure (this is different from permanent closure).
• Re-open only after the period ends by sending a written request.

Self-Exclusion: When You Need a Hard Stop

Self-exclusion is the “hard stop” option for taking a break. It’s the right choice if you can’t reliably stop on your own or you want a strong barrier to access.

• Use self-exclusion if you repeatedly break your own limits or feel you can’t stop.
• Be direct in your message if it’s a gambling problem and you want a permanent disable.

Problem Gambling Resources (External Help)

If gambling is becoming hard to control, support outside the casino can help. Common resources include:

• Gamblers Anonymous (GA)
• National Council on Problem Gambling (NCPG)
• Gambling Therapy

Fast Actions Checklist (5-Minute Reset)

• End the session now: log out and close the game tab/window.
• Set a deposit limit to create a hard cap.
• If you need time away, request a cooling-off period with a specific duration.
• If it’s a gambling problem, request permanent closure due to a gambling problem.
• Talk to someone outside the casino (GA/NCPG/Gambling Therapy) before you return.

FAQ

What is the minimum age to play?

Play is intended for adults only (18+), and age confirmation may be required before account access.

How do deposit limits help?

Deposit limits cap how much you can add to your balance over a defined period (daily/weekly/monthly), helping prevent overspending.

Can I increase or remove a deposit limit immediately?

Limit increases or removals may require a request and may not take effect immediately, depending on the policy.

What does “play limits to zero” mean?

It’s a stronger restriction that can effectively stop real-money play by setting allowed play limits to zero.

How do I request permanent closure due to a gambling problem?

Contact support and clearly state that you are requesting account closure due to a gambling problem, then ask for confirmation that it will be treated as permanent.

What is a cooling-off request?

A cooling-off request is a temporary account break for a specified time period, with access disabled during that time.

What is self-exclusion?

Self-exclusion is a stronger “hard stop” that disables access when you need a longer or more reliable break.

Where can I get help outside the casino?

Common resources include Gamblers Anonymous, the National Council on Problem Gambling, and Gambling Therapy.